Velocity Telephone United States

Your rate:

Rating: 0/0.00/5

General office

Velocity Telephone
4050 Olson Memorial Hwy #100
Golden Valley
Minnesota ,55422
United States

Phone: 763
Phone: +1 763-331-8030
Site: http://www.velocitytelephone.com

Contact Person

Dave Johnson / Sales
Phone: +1 763-331-8030

A-Z Termination
Cloud-based Unified Communications Service Provider
did numbers provider
Hardware
Hosted PBX Service Provider
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Fax Service Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Mobile VoIP
Network Service Provider
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP
Wholesale VoIP Carrier

Billing Software

Cisco Systems
Cisco Systems
grandstream
Linksys
SIP softphones

Not data

Velocity Telephone, Inc.

Chase Empire LLC USA

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

NewPlanet S.A.

NewPlanet nace como una empresa para desarrollar, implementar y producir productos y servicios en el mundo Internet, que le permitan a nuestros clientes mejorar su operaci