VBX Telecom South Africa
General office
VBX Telecom
Stortech House c/o 3rd Avenue and Rivonia Road Rivonia
Johannesburg
Gauteng ,2128
South Africa
Phone: 877507002
Phone: 877507024
Site: http://www.vbx.co.za
Contact Person
Candice Arnold / Marketing Manager
Phone: 27825788014
Phone: 27825788014
VBX Telecom
Stortech House c/o 3rd Avenue and Rivonia Road Rivonia
Johannesburg
Gauteng ,2128
South Africa
Phone: 877507002
Phone: 877507024
Site: http://www.vbx.co.za
Contact Person
Candice Arnold / Marketing Manager
Phone: 27825788014
Phone: 27825788014
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Call Routing VoIP Solutions
- Collaboration
- Data Conferencing
- Installation and Support Services
- IP devices
- Project Mangement Services
- System Integration
- Quintum
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Cabritos
Our Virtual PBX service gives businesses a professional, fully-automated call answering and routing solution. Our Customers don’t have the hassles and costs of buying and maintaining their own PBX hardware. With our Virtual PBX, your employees, whether
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