Value Communications Pte Ltd Singapore

Value Communications Pte Ltd (ValueComms) is a new-age telecommunications company specialising in delivering cost-effective IP solutions. We see the future of communications in IP backed networks, and are focused on building the infrastructure to support the exponential growth of a new generation of telecommunications services. Over the next two quarters, ValueComms will be rolling out its own private-label brand of residential plans geared towards fixed line owners so that everybody can truly experience the benefits and feature-packed value of an IP communications suite.

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General office

Value Communications Pte Ltd
391B Orchard Rd #13-09 Ngee Ann City Tower B Singapore 238874
Singapore
SG ,238874
Singapore

Phone: +65 6854 3199
Phone: +65 6854 3193
Site: http://www.valuecomms.com.sg

Contact Person

Jeremiah Pang / Director
Phone: +65 6854 3199

Hardware
Voip consulting
Voip Termination ISP

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
E1 Bulk Wholeseller
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
Partnering for Origination and Termination
Phone To PC
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Cisco Systems
Clarent
Nuera
Quintum

Billing system of own development

Howdy Corporation

E Resource 21 Pte Ltd

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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