Valacom Kampen Netherlands
Valacom is gespecialiseerd in de realisatie van telecom- en datatechnische oplossingen voor de zakelijke markt.
General office
Valacom Kampen
Constructieweg 39-3
Kampen
Overijssel ,8263 BC
Netherlands
Phone: +31 383030333
Site: http://www.valacom.nl
Valacom Kampen
Constructieweg 39-3
Kampen
Overijssel ,8263 BC
Netherlands
Phone: +31 383030333
Site: http://www.valacom.nl
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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Vocalscape Inc. is building a VoIP and communications company that`s revolutionizing the telecommunications industry with the most affordable phone systems, VoIP hardware, online VoIP software, and consulting. Vocalscape, a company with global reach, is r
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