uVOIPit LLC United States

uVOIPit is a retail international VoIP service and wholesale VoIP termination business. It started in February 2010, and LLC licensed in April 2010. Website: http://www.uvoipit.com

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General office

uVOIPit LLC
4967 SW Jackston St
Corvallis
Oregon ,97331
United States

Phone: +1 5412882999
Site: http://www.uvoipit.com

Mobile VoIP
Voip Termination ISP

Not data

Asterisk

2N
Accucore billing

Next Communication Inc.

Mconnect, Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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