This is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities
Citel PBXgateways are installed at the central PBX location, and EXTenders are deployed at branch offices, call centers, or at home offices over managed IP connections, DSL, cable, or analog circuits