Universal Phone Systems, Inc. Mexico

Our mission is to provide the world with quality service, the best alternatives of communication, at a regional, national or international level, "THE OPTION FOR COMMUNICATIONS".Universal Phone Systems, Inc., was founded with the goal to implement differe

Our mission is to provide the world with quality service, the best alternatives of communication, at a regional, national or international level, "THE OPTION FOR COMMUNICATIONS".Universal Phone Systems, Inc., was founded with the goal to implement different alternatives in service and cost, so we could provide a optimum personalized product with cutting edge technology at an affordable price.Universal Phone Systems, Inc. directors have years of experience in the telecom industry, designing, selling, installing, operating and maintenance of networks for private and government users.The technological platform that UP Systems uses, relies on the experience of transnational companies such as Cisco, Quintum e ISPhone, which are the pioneers in the VoIP technology.UP Systems offers it`s users solutions inside the Continental US and Mexico.

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General office

Universal Phone Systems, Inc.
Brisa 372
Mexico City
Mexico City ,1900
Mexico

Phone: +52-55 51353543
Site: http://www.uniphone.net
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Hosted VoIP billing service provider
  • Voip Termination ISP
  • VoIP Billing Software Provider
  • Voip consulting
  • Hardware
  • Phone To Phone
  • PC to Phone
  • IP devices
  • Termination
  • Billing Software
  • E1 Bulk Wholeseller
  • Project Mangement Services
  • Cisco Systems
  • Quintum
  • another

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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