Uniiun Telecom Peru
General office
Uniiun Telecom
Ave. J.Swayne 969 L4
Lima
,Lima 04
Peru
Phone: 5117058200
Site: http://www.uniiun.com
Uniiun Telecom
Ave. J.Swayne 969 L4
Lima
,Lima 04
Peru
Phone: 5117058200
Site: http://www.uniiun.com
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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LANCK Telecom, founded in June of 2001, provides quality voice services worldwide. Over years of reliable operations and consistent dedication to its clients LANCK Telecom has established itself as a strong player in the telecommunications market. With th
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