UNI0N Datacom United States

UNI0N Datacom is the first performance based network built for business. Never before has a network been assembled for the singular purpose of raw IP speed. We offer direct IP bandwidth to business clients via a heavily optimized, all-fiber network. The t

UNI0N Datacom is the first performance based network built for business. Never before has a network been assembled for the singular purpose of raw IP speed. We offer direct IP bandwidth to business clients via a heavily optimized, all-fiber network. The typical ISP model is to provide service through both a primary and backup carrier. UNI0N Datacom takes this model one step further to utilize a real-time matrix consisting of numerous Tier-1 National and International providers via proprietary routing technology. In short, we offer our clients the true fastest path. This optimized IP backbone allows increased performance for modern IP convergence services such as VoIP and IPTV.

Our self-healing network monitors and samples traffic making real-time routing adjustments. This guarantees our business clients the fastest possible internet speeds, while maintaining mission-critical multi-homed redundancy.

Anyone can sell you bandwidth; We can sell you connectivity with a solid guarantee of 100% uptime, and under 50ms of latency to anywhere in the United States. This high-performance circuit doesn

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General office

UNI0N Datacom
2020 Live Oak Suite 400
Dallas
TX ,75201
United States

Phone: 214-658-8400
Phone: 800-705-1926
Site: http://www.UNI0Ndatacom.net
Contact Person

Mike Faulkner / CEO
Phone: 214-658-8400
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Network Service Provider
  • Voip Termination ISP
  • Partnering for Origination and Termination
  • SIP VoIP Gateway
  • Termination
  • Audiocodes
  • Cisco Systems
  • Quintum
  • Sonus Network
  • Telica
  • VocalTec
  • Billing system of own development

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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