UbiFone Singapore
General office
UbiFone
210, Middle Rd
SG
SG ,188994
Singapore
Phone: 65-63363356
Site: http://www.ubifone.com
Contact Person
Seeni J G / Ops Mgr
Phone: 65-63363356
UbiFone
210, Middle Rd
SG
SG ,188994
Singapore
Phone: 65-63363356
Site: http://www.ubifone.com
Contact Person
Seeni J G / Ops Mgr
Phone: 65-63363356
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Consultancy Services
- IP devices
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Web Call
- Web To Phone
- Cisco Systems
- Billing system of own development
- Custom Open Source Billing Solution
- Proprietary
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Primus Telecommunications, Inc.
Like other industry leaders, Primus delivers high-quality solutions for more than 2.4 million consumers, including small & medium enterprises and multinational businesses. Unlike the rest, Primus takes advantage of global telecommunications deregulation.
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