Tut telecom Russia

Tut Telecom is a leading provider of broadband telephone services with thousands of subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection i

Tut Telecom is a leading provider of broadband telephone services with thousands of subscriber lines. Our award-winning technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available. We offer feature-rich and cost effective communication services that offer users an experience similar to traditional telephone services. Tut Telecom's service is sold on the web and through national retailers to customers in the U.S., Canada and the United Kingdom and all over the world. Our Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail - for a very small fee.

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General office

Tut telecom
55 Naberjna Rika Fontonka
St.petersburg
spb ,11451
Russia

Phone: 79213092609
Site: http://www.tuttele.com
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Collaboration
  • Consultancy Services
  • Data Conferencing
  • E1 Bulk Wholeseller
  • PC to Phone
  • Phone To PC
  • Phone To Phone
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • Termination
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
  • Cisco Systems
  • Quintum
  • another

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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