The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Trisun Communications Corporation
Trisun Communications is a leading international carrier and provider of wholesale services to carriers and resellers throughout the world. Our network bridges the horizons between traditional circuit based communications to the next generation `Voice ove
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