The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
TELEflash is a registred Carrier in Germany with his own Portingcode, own Hardware and with dedicated Peeringconnections to other german Carriers. We also offer MVNO-Services with german SIM-Cards.