Toshiba Telecommunications United States

Toshiba is an expert service and solution provider for any business-an SMB to a large enterprise helping you to choose from the variety of Business VoIP systems and solutions for your communication needs.

Toshiba’s IPedge® and Strata® CIX™ communication systems offer businesses the solution that’s right for their business needs. Choose between a pure IP, server-based voice communication system, or a converged IP voice communication system that also accommodates the connection of digital telephones.

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General office

Toshiba Telecommunications

United States

Phone: 877-704-9080
Site: http://www.telecom.toshiba.com/

call centers
Cloud-based Unified Communications Service Provider
Hosted PBX Service Provider
Hosted VoIP billing service provider
Mobile VoIP
Network Service Provider
Voip consulting
Wireless Broadband

3-Way Calling
7, 10 and 11 digit dialling
Agent Dashboard License
Agent Mobility
Agent Virtualization
Alternate Caller ID
Alternate Routing Options
Analog Adapters
Anonymous Call Rejection
Answering Rules
Audio Codec’s: G.729, G.711
Auto-attendant
Automatic Call-back
Billing Software
Blacklist
Busy Lamp Field (BLF)
BYOD support
Call Back
Call Center services
Call Controller
Call filter
Call Forwarding
Call Handling
Call Intercept
Call Logs
Call Me Now
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Call shop solution
Call Transfer
Call Waiting
Call Waiting With Caller ID
Caller ID
Caller ID Blocking
Caller ID Control
Classes of Service
Click To Call
Click to Call Me
Cloud PBX
Codec
Collaboration
Conference Bridge
Conference Phones
Conferencing
Consultancy Services
CRM Migration
Custom Greetings
Custom Ring Back
Customizable Greetings
Data Conferencing
Desk Phones
Detail & Phone Usage Summary Reports
Dial-by-Name Directory
DID Support
Directed Call Pick Up
Directory Number Hunting
Distinctive Ring
DNIS Support
Do Not Disturb
E1 Bulk Wholeseller
E1/T1
E911 Support
Email to Fax, and vice versa
Enhanced Outgoing Calling Plan
Enhanced Voicemail
Entrance Greeting and Queue Announcements
Extentions
External/Internal Transfer
Failover
Fax To Fax
Find Me, Follow Me
Flash on Hold
Forced Delivery of Calls
Free In-Network Calling
Gatekeepering
Greetings
Group Paging
gsm voip solutions

Not data

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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EWorld Com

Our company provides and develops alternative telecommunication services. At the beginning we were focusing only at the development of new methods. In 2004 eWorld Com started sales activity.We provide interent based fax sending and receiving service, land