Tokio Group Belgium
Voip Total Solution provider
Tokio Group is de nummer één voor uw voip project. van 1 tot 1000 extenties, tot 30 gelijktijdige oproepen per locatie mogelijk.
Van kleine KMO tot multinational
GEEN maandelijkse abonnenmentskosten.
Eigen centrale Asterisk based
Cisco telefoontoestellen en netwerk oplossingen
General office
Tokio Group
Engelendalelaan 116
Brugge
WV ,8310
Belgium
Phone: +3250966666
Site: http://www.tokiogroup.com
Contact Person
Tom Knockaert / CEO
Phone: +3250966666
Tokio Group
Engelendalelaan 116
Brugge
WV ,8310
Belgium
Phone: +3250966666
Site: http://www.tokiogroup.com
Contact Person
Tom Knockaert / CEO
Phone: +3250966666
- Hosted PBX Service Provider
- Installation and Support Services
- Asterisk
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
OPTICOMM TECHNOLOGIES
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