Tiw Communication Inc United States

Your rate:

Rating: 0/0.00/5

General office

Tiw Communication Inc
2711,Centerville Road
Wilmington
Delaware ,19808
United States

Phone: +551140035051
Phone: +551140035051
Site: http://tiw communication inc

Contact Person

mehir kassem hamdan / Manager
Phone: +551140035051
Phone: +554599053029

A-Z Termination

Termination

Cisco Systems

Voip Switch

Infiniwiz

Streamline Networks, Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

Fizan Telecom

Fizan Telecom is a leading Voice Over IP Provider and System Integrator dedicated to delivering Customer Management for carriers ,VoIP Calling Card Operators ,Hosted callshops , GK Register Clients and Sip Proxy Clients.

Fizan Telecom has enabled