The Voip Vendor New Zealand

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The Voip Vendor
Level 16, Vodafone on the Quay, Lambton Quay
New Zealand
New Zealand ,6001
New Zealand

Phone: 649735208
Phone: 61390990265
Site: http://www.thevoipvendor.com

Contact Person

Pierre K.C / BDM
Phone: 649735208
Phone: 64211115638

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP
Wireless Broadband

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
E1 Bulk Wholeseller
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
Termination
vFone
Voice and Video Conferencing
Web Call
Web To Phone

Mera

Billing system of own development
PortaSIP
VoiceMaster

Rendez Limited

The Voip Vendor

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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