The SLK Groups United States

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General office

The SLK Groups
572 W Spruce St.
Hazleton
PA ,18201-5771
United States

Phone: +1 570-459-2256
Site: http://www.slkgroups.com

Contact Person

Keith Tucholski / Sales
Phone: +1 570-459-2256

Voip Termination ISP

Call Routing VoIP Solutions

Lucent

Custom Open Source Billing Solution

Digicon Corporation

Planet Telecom Inc.

Providers in database: 6433

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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