the it solution United Kingdom

We provid VoIP Phone Systems in London. We provide a no-jargon service for companies new to VoIP.

We provide hardware and software for VoIP systems. For most small companies we will reduce your phone bill by 50%

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General office

the it solution
85-87 Bayham Street
London
Greater London ,NW1 0AG
United Kingdom

Phone: 0844 358 2801
Site: http://www.theitsolution.co.uk/index.php/phone-systems-london.html

Contact Person

Jeb Heaney / Director
Phone: +44 20 77062 0049

Cloud-based Unified Communications Service Provider
Hardware
Hosted PBX Service Provider
Hosted VoIP billing service provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting

Call Routing VoIP Solutions
Consultancy Services
gsm voip solutions
Hosted PBX
IP devices
Phone To PC
Sip Trunking
SIP VoIP Gateway
Web Call
Web To Phone

Cisco Systems
Cisco Systems

GSM-Central

IPChitChat

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Backbone Communications Inc.

Founded in 1997, BBCOM is now well into its eighth year of providing converged data and voice services. Our managed growth has enabled us to become one of the rare technology companies that is currently profitable.

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