TGLA, Telegestiones Latinoamericanas Peru

(TGLA)Telegestiones Latinoamericanas is a 100% Spanish company that in recent years, has been providing integrated telecommunications solutions to leading companies in different economic sectors in Latin America, North America and Europe

TGLA is a leading VoIP telecom global presence, our powerful networks and platforms, we can now deploy a wide range of services, high technology, efficiency and excellent prices.
• These services are backed by a redundant infrastructure and centralized systems, ensuring high service availability and quality of our products, we provide our clients with solutions to termination services in domestic and international minutes.
• Completion of minutes to anywhere in the world.
• Check the second there is no rounding.
• Access to real-time billing web.
• Exclusive rates for call centers.
• Virtual Numbers and toll free in America and Europe.
• Technical support and help desk 24 / 7
• We develop solutions for IP PBX (IP PBX TeleIP) predictive markers, billing systems, CRM software based on Asterisk, call center solutions and we are generally able to develop custom solutions for your needs and your company.
• Consulting, counseling, testing and general development of IP Telephony Solutions.

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General office

TGLA, Telegestiones Latinoamericanas
Calle Florida 125 - San Isidro
Lima
Lima ,51
Peru

Phone: +51 223 2869
Phone: +51 708 9160
Site: http://www.tgla.es/

International VoIP Wholesale Provider

SIP Softswitch & CPE

Asterisk

a2billing

Pronto Comunicaciones

Interfono

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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