TerraTelco S.A. Colombia

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General office

TerraTelco S.A.
Cra 100 No 11-90 Of 316 Trr Valle del Lily
Cali
Valle ,1234
Colombia

Phone: +57 2 332 0489
Site: http://www.terratelco.com

Contact Person

Jorge Herrera Franco / General Manager
Phone: +57 2 332 0489
Phone: +57 310 471 0909

Hardware
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting

Call Routing VoIP Solutions
Consultancy Services
Installation and Support Services
SIP VoIP Gateway
Voice and Video Conferencing

Cisco Systems
Quintum

Billing system of own development

Binnacle Information technologies Advisors

Ipsofactum

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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