TerraTelco S.A. Colombia

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General office

TerraTelco S.A.
Cra 100 No 11-90 Of 316 Trr Valle del Lily
Cali
Valle ,1234
Colombia

Phone: +57 2 332 0489
Site: http://www.terratelco.com

Contact Person

Jorge Herrera Franco / General Manager
Phone: +57 2 332 0489
Phone: +57 310 471 0909

Hardware
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip consulting

Call Routing VoIP Solutions
Consultancy Services
Installation and Support Services
SIP VoIP Gateway
Voice and Video Conferencing

Cisco Systems
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Billing system of own development

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Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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