TELNOVO Communications Inc Philippines

Telnovo Communications, Inc was founded in 2013 as a Premier IP communications Provider in the Philippines. Telnovo is a privately held service communications company which offers a broad range of innovative telecom services.

Telnovo Communications is positioned to take full advantage of the opportunities in VoIP implementations for Enterprise Market by offering customized solutions to our customers. Our service include, Premiums A-Z VoIP Termination, DID and Toll Free Number Service, Custom PBX development, Hosted Cloud PBX, Hosted Call Center, Dedicated Server Hosting, and Internet Connectivity.

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General office

TELNOVO Communications Inc
Level 10-1 Fort Legend Tower 31st St & 3rd Avenue Bonifacio Global City
Taguig
Manila ,1632
Philippines

Phone: +63(2)2242181
Site: http://www.telnovo.net

Contact Person

Miguel Mendoza / President and CEO
Phone: +6322110059
Phone: +639175216426

3-Way Calling
A-Z Termination
Alternate Caller ID
Billing and Routing Solution
call centers
Cloud-based Unified Communications Service Provider
did numbers provider
Hosted PBX Service Provider
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Fax Service Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Mobile VoIP
Network Service Provider
SIP Billing
Voip Termination ISP
wholesale VoIP
Wholesale VoIP Carrier

3-Way Calling
7, 10 and 11 digit dialling
Alternate Caller ID
Alternate Routing Options
Audio Codec’s: G.729, G.711
Auto-attendant
BYOD support
Call Center services
Call Forwarding
Call Logs
Call Routing VoIP Solutions
Call Transfer
Call Waiting
Call Waiting With Caller ID
Caller ID
Caller ID Blocking
Caller ID Control
Cloud PBX
Codec
Conference Bridge
Conference Phones
Custom Ring Back
Detail & Phone Usage Summary Reports
DID Support
Directed Call Pick Up
DNIS Support
Do Not Disturb
E1 Bulk Wholeseller
E1/T1
Email to Fax, and vice versa
Enhanced Outgoing Calling Plan
Enhanced Voicemail
External/Internal Transfer
Failover
Find Me, Follow Me
Free In-Network Calling
Greetings
Group Paging
H.323 Softswitch & CPE
Hosted PBX
Hosted VoIP
Hoteling Guest & Hoteling Host
IP devices
Marketing Services
Music on Hold
Partnering for Origination and Termination
PC to Phone
PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
Predictive Dialer
Remote Office
SIP Softswitch & CPE
Sip Trunking
Softphone Compatibility
System Integration
Termination
Toll-Free Numbers
Unified Communications Integration
Video Codec: H.263 H.264
Virtual Call Center
Virtual PBX
VoIP Service
Web To Phone

3CX Phone System
Asterisk
Audiocodes
Cisco Systems
Clarent
D-LINK
Dialogic Based
Digium
grandstream
Linksys
Nextone MSC 4
Quintum

Proprietary
Wholesale VoIP services

Novanet

TELNOVO Communications Inc

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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