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TeleVelocity Japan

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General office

TeleVelocity
2-28-1 Chuo, Korinza Mall 2f
Okinawa City
Okinawa ,904
Japan

Phone: 1-877-933-1122
Site: http://www.TeleVelocity.com
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Indonesia Telecious Indonesia

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