Teleservicios VoIP Argentina
- Internet VoIP and Video Conferencing Service Provider
- Installation and Support Services
- Cisco Systems
- Trabas
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
XchangeTel
Let XchangeTel do the work of comparing prices and codes by utilizing our exclusive software, the XchangeTel Target Alert System. We will send you a personalized Email Notification alerting you to both Buying and Selling opportunities on a daily basis. Al
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