The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Abbeynet is a leading European company focused on state-of-the-art VoIP technologies based on the SIP standard, including integration between fixed and mobile networks in an all-IP context and web-based VoIP service architectures.