TelephoNET Corp United States

TelephoNET (TNET) provides management and support services for client acquisition of telephone and internet facilities. Since 1996, TNET has succeeded in establishing agreements used by its clients to obtain telecommunications services with major carriers

TelephoNET (TNET) provides management and support services for client acquisition of telephone and internet facilities. Since 1996, TNET has succeeded in establishing agreements used by its clients to obtain telecommunications services with major carriers and specialized service providers including; AT&T, Coretel, MCI, Qwest, Verizon, Xspedius and others. TNET adds worth to the telecom purchasing experience by providing administrative, acquisition, installation, training and other ongoing support services without additional charge to its clients.

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General office

TelephoNET Corp
PO Box 18000
Baltimore
MD ,21220-0100
United States

Phone: +1 410 427-9000
Phone: +1 888 EMAILBOX
Site: http://telephonet.com
Contact Person

Greg Ottensmeyer / President
Phone: +1 410 427-9000
Phone: +1 410 499-Greg
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Voip Termination ISP
  • Network Service Provider
  • Voip consulting
  • Hardware
  • Phone To PC
  • Fax To Fax
  • Gatekeepering
  • PC to Phone
  • IP devices
  • Web To Phone
  • Collaboration
  • Voice and Video Conferencing
  • Termination
  • Partnering for Origination and Termination
  • Project Mangement Services
  • System Integration
  • Consultancy Services
  • Installation and Support Services
  • H.323 Wireless/ GSM VoIP Solutions
  • H.323 Softswitch & CPE
  • Phone To Phone
  • Cisco Systems
  • Quintum
  • Billing system of own development

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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