Telepacket United States

Telepacket offers technologically advanced and cost-effective VoIP optimization, SBO optimizer and VoIP anti-clocking solution to help you improve quality of calls without increase the calling cost.

Telepacket helps you minimize the operational cost of customer service department with its highly effective VoIP optimization software. The creatively designed SBO optimizer works as the best VoIP bandwidth saver to help you improve the quality of the calls. Buy it today to get more happy customers without increased cost.
Make your customer support and calling process more cost effective and easy with Telepacket's VoIP bandwidth saver. Now making calls from internet gets better. Buy SBO optimizer for VoIP optimization and calling in any corner of the country.

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General office

Telepacket
5764 N Orange, Blossom Trail, Orlando FL 32810 USA
Orlando
FL ,32810
United States

Phone: +1-864-302-3290

Contact Person

Customer Support / Support
Phone: +1-864-302-3290

Cloud-based Unified Communications Service Provider

Call Routing VoIP Solutions

Not data

KOL TELECOM SERVICES LLC

VoIPRoutes LLC

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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