TeleOut Denmark
General office
TeleOut
Marielundvej 46c
Herlev
Copenhagen ,2730
Denmark
Phone: +45 88 200 190
Site: http://www.teleout.dk
TeleOut
Marielundvej 46c
Herlev
Copenhagen ,2730
Denmark
Phone: +45 88 200 190
Site: http://www.teleout.dk
- Hosted VoIP billing service provider
- Internet Telephony Service Provider
- Installation and Support Services
- System Integration
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Telixir, a division of Siyabumba Consulting
Telixir is a Unified Communications company providing VoIP solutions. We offer products and services that focus on simplifying their teleco environment and enable enterprises to effectively drive costs down whilst improving on work efficiency.
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