Telemedia GmbH Switzerland
Telemedia Group SA is an entirely private capital joint-stock company, registered under No. 106065536 with the Registration Chamber on December 19, 2000. Telemedia operates in the field of telecommunication services. Telemedia Group business concept consi
Telemedia Group SA is an entirely private capital joint-stock company, registered under No. 106065536 with the Registration Chamber on December 19, 2000. Telemedia operates in the field of telecommunication services.
BUSINESS CONCEPT
Telemedia Group business concept consists in the integration of different telecommunication services by using unique equipment and high technologies. As a result, Telemedia Group will gain uncontested advantage over its competitors.
Service Package (one-stop service)
S?gereistrasse 29
Z?rich
ZH ,8152
Switzerland
Phone: 41715447133
Site: http://www.sipservice.eu
- Internet Telephony Service Provider
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- SIP VoIP Gateway
- Huawei VoIP Products
- Oracle Based own system
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Concent Technologies
Concent Telecom is an international telecommunication company founded in 2001 by industry professionals with the backing of private investment group. Concent runs its own traffic exchange and retail operations and owns several VoIP networks.
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