A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Persia Telecom Co. is a subsidiary of IOEC (Iranian Offshore Engineering & Construction Company) in Islamic Republic of Iran that was established in 2004.
IOEC is the 1st Iranian general contractor in the Oil & Gas industry.