Telekom Baltija Latvia

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General office

Telekom Baltija
Vairoga str. 32A
Riga
,LV-1039
Latvia

Phone: +371 7073407
Site: http://www.baltia.net

Contact Person

Elena Rizhova / Carrier Division Sales Manager
Phone: +371 7073471

International VoIP Wholesale Provider
Internet Telephony Service Provider

Phone To Phone
Fax To Fax
Termination

Cisco Systems
VocalTec
Mera

MIND
Billing system of own development

RX Network

IT Group

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Emutex

The VMX is an IP PBX that supports up to 128 phone extensions and provides integrated features including secure call recording, call centre call queuing, automated attendants, automatic call distribution and remote/home worker connectivity.