The majority of PBX systems are able to output Call Detail Record (CDR) or Station Message Detail Record (SMDR). Basically the systems are the same and they contain detailed information of telephone activity inside the organization. Usually these reports contain information regarding all the incoming and outgoing calls, the information includes dates and times of the call, duration, direction, numbers dialed and Called ID.
Packet Shaper Technologies is a leading broadband products and service company in the Asia-Pacific region. Headquartered in New Delhi, India, Packet Shaper Technologies has marketing alliances in Singapore and USA.