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Telefonia Network United States

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General office

Telefonia Network
1582 Hidden Ranch Dr.
Simi Valley
California ,93063
United States

Phone: 8055813789
Contact Person

Jorge Neyra / Owner
Phone: 8055813789
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Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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