Telefonia IP Peru Peru

Your rate:

Rating: 0/0.00/5

General office

Telefonia IP Peru
Jr. Julio Rodavero 668
Cercado de Lima
Lima ,Lima 01
Peru

Phone: +51-1-337-7211
Site: http://www.teleip.com.pe

Contact Person

Pedro Cotillo / Gerente General
Phone: +51-1-337-7211

Hardware
Internet Telephony Service Provider
Voip consulting

Call Routing VoIP Solutions
Collaboration
Consultancy Services
Fax To Fax
H.323 Softswitch & CPE
H.323 VoIP Gateway
Installation and Support Services
IP devices
Partnering for Origination and Termination
PC to Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Web Call
Web To Phone

Cisco Systems

another

Voicered S.A.C.

Sitatel

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI