The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Peneo is a leading-edge technology firm specializing in VoIP (Voice over IP) solutions to lower telecom costs for residential consumers (B2C), commercial businesses (B2B), and callshops/Internet cafes.