Telecom Call Center services are based on SIP platform for access and Class 4 Switch for multiprotocol interconnections with all major fixed and mobile operators from Romania and worldwide.
Operating own numbering plan, Voice Services are suitable for both large scale deployments with national coverage, but also for small offices with a reduced number of lines. Through the SIP protocol our clients have the possibility of using Voice Services in multiple applications, some of the most popular being Audio Conferences and Video Calls. Mobility is also a key feature. Accounts can be configured on physical devices such as VOIP phones, also on desktops for large deployments in call centers and even on smart phones which are connected to Wi-Fi.
Epik Networks is a single provider of all Voice and Managed Ethernet services getting rid of the hassle that goes along with dealing with multiple vendors and pieces of equipment to provide one secure, reliable, and highly responsive solution.
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