Telecious Indonesia Indonesia

We are true cloud unified communication provider and hosted PBX in Indonesia

Other than managed services, we also provide trunk services for call center, hosted PBX for small to medium sized businesses, and virtual call center for Indonesian market

Your rate:

Rating: 0/0.00/5

General office

Telecious Indonesia
Jl Danau Toba No .2
Jakarta
DKI Jakarta ,10210
Indonesia

Site: http://www.telecious.com

Contact Person

Firman Siahaan / Sales Manager
Phone: +62 21 30486789

Cloud-based Unified Communications Service Provider

Virtual PBX

Asterisk

Custom Open Source Billing Solution
Proprietary

CreativeKube

VIPNET

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI

Cabritos

Our Virtual PBX service gives businesses a professional, fully-automated call answering and routing solution. Our Customers don’t have the hassles and costs of buying and maintaining their own PBX hardware. With our Virtual PBX, your employees, whether