Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Cloud based Sip provider, Giving acces to voice in the cloud. Cutomer based sip hosting or dedicated hosted sip. Creating backup sip pbx for omnipcx Enterprise 40X8EE sets.