Telcom Savvy LLC United States

Experience Premium VoIP Service

Telcom Savvy provides the highest quality VoIP systems on the market to businesses across the country. We provide business phones, setup and install your new system in its entirety, and provide 24 hour live support through our own call center. You don't have to call an outside agency, we fix all your issues in house.

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General office

Telcom Savvy LLC
110 Lake Ave S, Suite 32
Nesconset
New York ,11767
United States

Phone: (631) 621-3200
Site: https://www.telcomsavvy.com

Contact Person

Michael Garcia / Owner
Phone: (631) 621-3200

Hosted PBX Service Provider

Not data

simcardz4u inc

VoIP Terminator

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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