Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
The Center of the System Administration was founded in 2001, in order to satisfy the needs for IT services of small-to-medium scale organizations by providing Open Source Software solutions.