The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Minute Exchange has been serving the Telecommunications community since 2003. We specialize in Wholesale Minutes, VoIP Interconnection, Inbound Services and Switch Partitions as well as many other telecommunications services.