Techware Telecom Ltd United Kingdom

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General office

Techware Telecom Ltd
Carrwood Park, Selby Road
Leeds
West Yorkshire ,LS15 4LG
United Kingdom

Phone: +44 845 475 0808
Phone: +44 333 240 1180
Site: http://www.techwaretelecom.com
Contact Person

Tim Josse / Managing Director
Phone: +44 333 240 1180
  • Hosted PBX Service Provider
  • Hosted PBX
  • Hosted VoIP
  • Installation and Support Services
  • Virtual PBX
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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