Techware Telecom Ltd United Kingdom

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General office

Techware Telecom Ltd
Carrwood Park, Selby Road
Leeds
West Yorkshire ,LS15 4LG
United Kingdom

Phone: +44 845 475 0808
Phone: +44 333 240 1180
Site: http://www.techwaretelecom.com

Contact Person

Tim Josse / Managing Director
Phone: +44 333 240 1180

Hosted PBX Service Provider

Hosted PBX
Hosted VoIP
Installation and Support Services
Virtual PBX

Not data

Anvya Tel

POLI.CC LIMITED

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Distributor Iphone Co.,Ltd

iPhone has a background of many years of experience in international telephony. We have a network in place and expanding from our current operations in Scandinavia, the UK and Spain and have agreements and interconnects with a number of leading telecom op