Tata Communications Ltd India

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General office

Tata Communications Ltd
New Delhi
Delhi
India ,110001
India

Phone: +91-11-66505055
Site: http://www.tatacommunications.com

Contact Person

Sudhir Sinha / Account Manager
Phone: 91-9250002950

A-Z Termination

Termination

Not data

OpenVoIP Solutions

AirNetCall

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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