TalkGlobal Communication, LLC United States

We, at TalkGlobal Communication, LLC, are always striving to provide the highest quality service at the lowest cost, and to provide innovative telecommunications solutions to our agents, resellers and customers. Superior customer service and flexibility i

We, at TalkGlobal Communication, LLC, are always striving to provide the highest quality service at the lowest cost, and to provide innovative telecommunications solutions to our agents, resellers and customers. Superior customer service and flexibility is a very important aspect of our business, and we will continue to work hard day in and day out to ensure that your needs are professionally served. TalkGlobal Communication Clients are located in over 150 countries and their profile range from embassies, international organizations, corporate executives, and export-import companies to international business. Our strong presence in key markets allows us to deliver superior quality service with deep discounts over local service providers. TalkGlobal Communication, LLC operates under the approval of the U.S. Federal Communications Commission (FCC) with a Section 214 license.

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General office

TalkGlobal Communication, LLC
1330 Clinton st
Hoboken
New Jersey ,7030
United States

Phone: +1-718-821-1955
Phone: +1-646-261-6415
Site: http://www.talkglobalcommunication.com
Contact Person

Zizi De La Falaise / CEO
Phone: +1-718-821-1955
Phone: +1-646-261-6415
  • Hosted VoIP billing service provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • VoIP Billing Software Provider
  • Voip consulting
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • Collaboration
  • Consultancy Services
  • Data Conferencing
  • E1 Bulk Wholeseller
  • Fax To Fax
  • Gatekeepering
  • H.323 Softswitch & CPE
  • H.323 VoIP Gateway
  • H.323 Wireless/ GSM VoIP Solutions
  • IP devices
  • Outsourced Billing
  • Partnering for Origination and Termination
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • Termination
  • Cisco Systems
  • Mera
  • Sonus Network
  • Java Based own system
  • Our Own ASP Solution

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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