Talkfree United States

TalkFree provides VoIP products to make high quality, low cost communications around the world. Our products support PC, Landline, ATA, and a wide variety of Mobile phones including Nokia, iPhone, and Android

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General office

Talkfree
Talkfree inc
San Francisco
California ,94107
United States

Site: https://www.talkfree.com
Contact Person

Pramodan p / sales Manager
Phone: 971502714729
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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DOW Networks is a next-generation telecommunications service and solutions provider focused on meeting the international inbound and outbound calling needs of call centers, hotels, distributed businesses and SMBs in various markets worldwide.

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