TalkAsia Pakistan

We are looking for people who are looking for a strong business ties.

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General office

TalkAsia
Madina coloney
Multan
Punjab
Pakistan

Phone: +923325697756
Site: http://talkasia.org
  • A-Z Termination
  • International VoIP Wholesale Provider
  • Mobile VoIP
  • Wholesale VoIP Carrier
  • PC to Phone
  • Termination
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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