T.C.X. Ltd. Cyprus
General office
T.C.X. Ltd.
Arch. Makariou III
Nicosia
,1026
Cyprus
Phone: 99559093
Site: http://www.tcxchange.com
T.C.X. Ltd.
Arch. Makariou III
Nicosia
,1026
Cyprus
Phone: 99559093
Site: http://www.tcxchange.com
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Web Call
- Web To Phone
- Cisco Systems
- Mera
- Quintum
- Billing system of own development
- Oracle Based own system
- PortaSIP
- QBill
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
SMS Roaming
SMSRoaming is a mobile messaging specialist providing professional solutions to clients from the corporate and public sectors, mobile operators, aggregators, resellers and others, giving them a new communication medium and new added value.
Founded as a
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