SysMaster Corp. United States

SysMaster is a leading vendor of voice, video, and data equipment, serving emerging and traditional telecoms and service providers. The company offers extensive line of Voice-over-IP, IPTV, and Wireless products and solutions which enable service provider

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General office

SysMaster Corp.
370 N. Wiget Lane, Suite 100
Walnut Creek
California ,94598
United States

Phone: 877-900-3993
Phone: 510-420-8837
Site: http://www.sysmaster.com

Contact Person

Kirk Iliev / Director of Operations
Phone: 877-900-3993

Hardware
SIP Billing
VoIP Billing Software Provider

Billing Software
Call Routing VoIP Solutions
H.323 Softswitch & CPE
H.323 VoIP Gateway
IP devices
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Voice and Video Conferencing

Cisco Systems

VoiceMaster

TrunkCall

WavNet Communications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Applied Telephone and Networking Solutions, LLC.

Applied Telephone & Network Solutions is a locally owned company supporting the IT, Web Development, and communication needs to the businesses of Western North Carolina and surrounding areas.

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